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1. Overall, how satisfied are you with our company's cleaning service?

   Extremely SatisfiedSatisfiedNeither Satisfied nor DissatisfiedVery Dissatisfied

2. How do you rate us in the following areas?

   Booking Service

   Extremely SatisfiedSatisfiedNeither Satisfied nor UnsatisfiedVery Dissatisfied
   Punctuality of Staff

   Extremely SatisfiedSatisfiedNeither Satisfied nor UnsatisfiedVery Dissatisfied
   Friendliness of Staff

   Extremely SatisfiedSatisfiedNeither Satisfied nor UnsatisfiedVery Dissatisfied
   Professionlism of Staff

   Extremely SatisfiedSatisfiedNeither Satisfied nor UnsatisfiedVery Dissatisfied
   Cleaning / Service carried out

   Extremely SatisfiedSatisfiedNeither Satisfied nor UnsatisfiedVery Dissatisfied

3. Which of the following words would you use to describe our service?

   ProfessionalFriendly and PersonalGood Value for MoneyOverpricedNot to expectationReliableEfficientDetailed in WorkWell equippedPoor Follow-upWell supervisedResponsive / Punctual

4. How did you get to know our company?

   NewspaperThrough your WebsiteInternetWord of mouth

5. How long have you been a customer of our company?

   First Time CustomerLess than 6 months1-2 years3 or more yearsI haven’t engage any services.

6. How likely are you to engage our service again?

   Extremely LikelyVery LikelySomewhat LikelyNot so LikelyNot at all Likely

7. Will you recommend our service to others?

   YesNo

8. Do you have any other comments, questions, or concerns?

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